59 Walker Street, Bundaberg QLD 4670 Australia

We’re open Monday – Saturday, 10 a.m. – 6:00 p.m. and Sunday 10 a.m. – 4:00 p.m. AEST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from Into Love?

We offer the following Shipping:

  • Spend $100 – receive FREE Shipping
  • All other orders under $100 the shipping costs are based on your locations.

Which payment methods are accepted on Into Love?

We accept the following payment options:

  • Cash in store
  • Direct Deposit
  • PayPal
  • Credit Card over phone
.

How long will delivery take?

We ship all orders in Australia via Australia Post. Delivery times can be as quick as overnight or up to 5 business days depending on your location.

How secure is shopping in the Online Shop? Is my data protected?

We take your information and data seriously and as such we ensure that our site is using an SSL Certificate that provides HTTPS secured browsing.

We also make sure that our backend systems are updated to ensure security is of the highest levels.

What exactly happens after ordering?

Once your order has been placed we need to verify payment. Once payment has been confirmed then we pick your order and organise for it to be shipped.

Once the order is shipped we update you with tracking details. These details can also been seen when you log into your account or by visiting the tracking order page.

Do I receive an invoice for my order?

Invoices can be printed or downloaded via your dashboard of your account if you had created an account.

If you didn’t create an account, an invoice can be emailed to your email address in your order. Just ask us to provide and consider it done.

Send us an email




All messages are answered as quickly as possible. You are more than welcomed to call us on 07 4151 6050.